Job Specification

Job Title: Service Desk Manager
Job Reference: LE6679
Job Location: Newcastle upon Tyne, England
Salary: £250 - £260 per day
Sector: IT
Job Type: Contract
Date Added: 22/11/2017

Job Details

Servicedesk, service desk, manager, team leader, ITIL, helpdesk Essential * servicedesk management * ITIL An opportunity has arisen for an experienced Service desk Manager to join a busy service desk function. The service desk manager will be responsible for assisting two shift functions with the tickets raised via queue management, tasks and orders. You will make sure that all tickets are responded to within the set Service Level Agreements to maintain high level of customer satisfaction. This is an opportunity with an immediate start and on site interviews booked for Thursday 30th November. Please apply for immediate consideration. Servicedesk, service desk, manager, team leader, ITIL, helpdesk

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Contact: Laura Evans
Telephone: 0845 6000 965