Job Specification

Job Title: Second Line Support Engineer / ITIL / 2nd Line Support
Job Reference: 020818MG
Job Location: City of London, England
Salary: Up to £180 per day
Sector: IT
Job Keywords: Service, Support,, 2nd, Line,, 2nd,, MCSA,, SCCM,, ITL,, ITIL,, IT, Service, Desk,, IT, Support,, Analytics,, Troubleshooting
Job Type: Contract
Date Added: 13/09/2018

Job Details

Service Support, 2nd Line, 2nd, MCSA, SCCM, ITL, ITIL, IT Service Desk, IT Support, Analytics, Troubleshooting Essential: .2nd Line Support .ITIL .SCCM .MDM .Office 365 The purpose of this role is to ensure proper computer operation so that end users can accomplish business tasks by analysing, troubleshooting, and resolving incidents, documenting solutions and IT support processes in a timely and accurate fashion. This includes analysing, troubleshooting, and resolving incidents, documenting solutions and IT support processes in order to eliminate recurrences and ultimately reduce the number of calls, emails, and submissions to the IT Service Desk. Service Support, 2nd Line, 2nd, MCSA, SCCM, ITL, ITIL, IT Service Desk, IT Support, Analytics, Troubleshooting Please apply for immediate consideration.

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Contact: Max Goldman
Telephone: 01908 062288