Job Specification

Job Title: CUSTOMER SUCCESS ANALYST (Home Based)
Job Reference: 7818
Job Location: London, England
Salary: £25000 - £35000 per annum + Benefits
Sector: IT
Job Type: Permanent
Date Added: 07/07/2018

Job Details

CUSTOMER SUCCESS ANALYST (Home Based) Are you a Customer Success / Account Management professional working on supporting clients in the usage of complex software solutions? Are you looking to work for an exciting and progressive company, which encourages career progression, and has a strong focus on Customer Success? Key skills the Customer Success Analyst will have: -The ability to build and maintain strong customer relationships -Excellent communication skills -A proactive approach to customer success -Experience with implementing software solutions In this home based position the Customer Success Analyst will be required to take a proactive account management approach in working with their assigned clients to build relationships and develop a strong understanding of their desired business outcomes. As the Customer Success Analyst you will be ensuring that the clients get a return of investment from the software being used, whilst analysing the information gathered to ensure benefit realisation. Desirable skills the Customer Success Analyst will have: -Degree in computer science, computing, IT or business systems To find out more, please get in touch NOW!

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Contact: Leah Merritt
Telephone: 01908 304500