Job Specification

Job Title: 2nd Line Desktop Support Engineer - Office 365, MDM
Job Reference: 7398
Job Location: London, England
Salary: £30000 - £35000 per annum + + 10% Bonus
Sector: IT
Job Keywords: Desktop, Support,, 2nd, Line,, Systems,, Mobile, Device, Management,, MDM,, AirWatch,, Office, 365,, Skype
Job Type: Permanent
Date Added: 01/07/2017

Job Details

2nd Line Systems Engineer - Desktop / Mobile Are you an experienced 2nd Line Desktop Support Engineer with exceptional communication and customer services skills? Do you possess solid Office 365 and Mobile Device Management (AirWatch) experience? If this sounds like you and you have proven 2nd Line / Desktop support knowledge, please get in touch. Essential Skills: Office 365 Support - admin portal, running reports, PowerShell Skype for Business Support OneDrive Support AirWatch knowledge Desirable Skills Server Support My client, a FTSE250 organisation has an urgent need to hire an experienced 2nd line / desktop support engineer to provide desktop and voice (mobile and landline) device management support, which consists of c150 users. Acting as 2nd line escalation technical support, you will be responsible for supporting end users' desktops and mobile devices. You will provide outstanding support, diagnose and resolve software and hardware incidents and administer and configure the Mobile Device Management platform - AirWatch. This role will suit highly experienced 2nd Line Desktop Support Engineers with an excellent understanding and knowledge of the following: Office 365, Mobile Device Management (must be AirWatch) and Skype for Business.


Contact: Massimo Lagioia
Telephone: 0845 6000 965